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Privacy Policy

Last Updated: August 10, 2026

Welcome to Mold Remediation Chicago at https://moldremediationchicago.org/ (the “Site”).

Mold Remediation Chicago (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website or contacting us regarding our services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you regarding your personal information.

Personally Identifiable Information

“Personally Identifiable Information” or “Personal Information” refers to information that identifies, relates to, or can reasonably be associated with an individual.

This may include, but is not limited to:

  • Name
  • Email address
  • Phone number
  • Property or service address
  • Information submitted through contact or estimate request forms
  • IP address and browser information
  • Other information you voluntarily provide when contacting us

Personal Information does not include information collected anonymously or aggregated information that cannot reasonably be linked to a specific individual.

What Personal Information Do We Collect?

We may collect information from visitors when they:

  • Submit a contact form
  • Request a mold inspection, testing, remediation, removal, or abatement service
  • Request an estimate
  • Call or email us
  • Communicate with us regarding a property or mold-related concern
  • Browse or interact with our website

Information submitted through our website may include your name, phone number, email address, service address, and details about the services you are requesting.

We may also automatically collect certain technical information when you visit the Site, including your IP address, browser type, device type, operating system, pages visited, referring website, and date and time of your visit.

How We Use Personal Information

We may use the information we collect to:

  • Respond to questions and inquiries
  • Schedule mold inspections or other services
  • Provide estimates or requested information
  • Communicate regarding appointments or service requests
  • Deliver mold inspection, testing, remediation, removal, or abatement services
  • Improve our website and customer experience
  • Analyze website traffic and visitor behavior
  • Maintain the security and functionality of our website
  • Send service-related communications
  • Send marketing communications where permitted by law and where appropriate

We will not use Personal Information for purposes materially different from those described in this Privacy Policy without appropriate notice or consent where required.

How We Share Personal Information

We may share Personal Information with trusted service providers, contractors, or business partners when reasonably necessary to operate our website, communicate with customers, or provide requested services.

These may include providers that assist with:

  • Website hosting
  • Website analytics
  • Email communications
  • Customer relationship management
  • Scheduling
  • Advertising and marketing
  • Payment processing, where applicable
  • Business administration

We may also disclose information when required by law, legal process, court order, or governmental authority, or when reasonably necessary to protect our rights, customers, employees, property, or the security of our website.

We do not sell Personal Information simply for monetary compensation.

Third-Party Service Providers

Certain third-party service providers may collect or process information on our behalf.

These providers may have access to limited Personal Information only when necessary to perform services for us. Their collection and use of information may also be governed by their own privacy policies.

We encourage users to review the privacy policies of third-party platforms and services they interact with.

How Personal Information Is Stored

Personal Information collected by Mold Remediation Chicago may be stored using our website systems, email systems, customer management tools, hosting providers, and other service platforms used to operate our business.

We take commercially reasonable administrative, technical, and organizational measures intended to protect Personal Information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

Cookies

Cookies are small data files that websites place on a visitor’s computer, mobile device, or browser.

Our Site may use cookies and similar technologies to:

  • Remember visitor preferences
  • Improve website functionality
  • Understand how visitors use our Site
  • Analyze website traffic
  • Support security features
  • Measure marketing or advertising performance

You can configure your browser to refuse cookies or alert you when cookies are being used.

Disabling cookies may cause certain website features to function incorrectly or become unavailable.

Cookies Used by Service Providers

Third-party services used by our website may also place cookies or similar technologies on your device.

For example, analytics, advertising, embedded content, or website functionality providers may use cookies according to their own privacy policies.

Your browser settings and any available cookie preference tools can generally be used to control these technologies.

Log and Usage Information

Mold Remediation Chicago may collect technical and usage information such as:

  • IP address
  • Browser type
  • Browser version
  • Device information
  • Internet service provider
  • Referring pages
  • Pages viewed
  • Date and time of visits
  • Time spent on pages
  • General navigation behavior

We may use this information to analyze trends, administer the Site, improve website performance, identify technical issues, understand how visitors use our website, and maintain security.

Communications

When you contact Mold Remediation Chicago by phone, email, online form, or another communication method, we may retain information related to that communication.

We may use your contact information to respond to your request, provide service information, arrange an appointment, follow up regarding services, or provide related customer support.

Where permitted, we may also send promotional or informational communications.

You may request to stop receiving non-essential marketing communications at any time by following the unsubscribe instructions provided in the communication or contacting us at:

[email protected]

How We Protect Your Information

We take reasonable measures intended to protect Personal Information from unauthorized access, disclosure, misuse, alteration, or destruction.

Access to Personal Information may be limited to employees, contractors, or service providers who reasonably require access to perform their duties or provide services.

Where appropriate, technical safeguards may include encrypted connections, password-protected systems, access controls, and other security measures.

Despite these precautions, no website, electronic communication, or database can be guaranteed to be completely secure.

Correcting or Updating Your Personal Information

If you believe information we maintain about you is inaccurate or incomplete, you may request that we correct or update it.

Please contact:

[email protected]

We may need to verify your identity before processing certain requests.

Deleting Personal Information

You may request deletion of Personal Information that we maintain about you by contacting us at:

[email protected]

We will evaluate and process requests in accordance with applicable laws.

Certain information may need to be retained for legitimate business purposes, legal obligations, dispute resolution, fraud prevention, recordkeeping, or security purposes.

Backup systems may also retain residual copies of certain information for a limited period.

Your Privacy Rights

Depending on where you live and the laws that apply to you, you may have certain rights regarding your Personal Information, including the right to:

  • Request access to Personal Information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of Personal Information
  • Request restrictions on certain processing
  • Object to certain uses of Personal Information
  • Request data portability where applicable
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications
  • Submit a complaint to an appropriate regulatory or supervisory authority

These rights may be subject to legal exceptions and limitations.

To submit a privacy-related request, contact:

[email protected]

Children’s Privacy

Our Site and services are not directed toward children under the age of 18.

We do not knowingly collect Personal Information directly from children under 18.

If you are a parent or guardian and believe that a child has provided Personal Information to us, please contact us at [email protected].

If we determine that Personal Information from a child has been collected inappropriately, we will take reasonable steps to delete it.

Third-Party Links

Our Site may contain links to websites or services operated by third parties.

When you follow a link to another website, that website’s privacy practices and policies apply.

Mold Remediation Chicago is not responsible for the content, privacy practices, security, or data-handling practices of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, website practices, technology, legal requirements, or business operations.

When changes are made, the revised Privacy Policy will be posted on this page with an updated “Last Updated” date.

We encourage visitors to review this Privacy Policy periodically.

Your continued use of the Site following publication of an updated Privacy Policy constitutes acknowledgment of the revised policy to the extent permitted by applicable law.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or Personal Information associated with you, please contact:

Mold Remediation Chicago
Website: https://moldremediationchicago.org/
Email: [email protected]